Your privacy matters to us. This policy explains what information we collect, why we need it, how we use it, and how we keep it safe. We want you to feel comfortable knowing exactly what happens with your data when you work with JWInsure.
When you get a quote or sign up for coverage, we need basic information like your name, address, date of birth, phone number, and email address. We also collect your driver license number and social security number to verify your identity and check your driving record. Additionally, we collect details about your car, truck, or motorcycle including the make, model, year, VIN number, and current mileage. We need to know where you park it overnight and how many miles you typically drive each year.
We look at your driving record to see if you have had accidents, tickets, or license suspensions. This helps us figure out the right rate for your coverage. We get this information from state motor vehicle departments and other official sources. Like most websites, we collect technical data when you visit us. This includes your IP address, browser type, device information, and which pages you looked at. We use cookies and similar tracking tools to understand how people use our site so we can make it better.
When you file a claim, we collect details about the accident or incident including photos, police reports, repair estimates, and statements from everyone involved. We might also get medical records if injuries are part of the claim. We use your data to give you accurate insurance quotes based on your specific situation, to process your application and set up your coverage, and to manage your policy and handle any changes you request. Your information helps us process claims when you have accidents or damage, send you policy documents, payment reminders, and renewal notices, and detect and prevent fraud or illegal activity. We also use this data to improve our services and create better products while complying with laws and regulations that govern insurance companies.
We do not sell your personal information to random companies or spammers. But we do share data in certain situations. We work with companies that help us run our business like payment processors, claim investigators, repair shops, and technology vendors. They only get the information they need to do their specific job. If a court orders us to share information or if law enforcement needs it for an investigation, we have to comply. We also share data with state insurance departments and other regulators who oversee our industry.
Sometimes we partner with other companies to offer additional services. If you choose to use these services, we might share relevant information with that partner. When you have a claim involving other parties, we share information with their insurance companies, lawyers, and medical providers as needed to resolve everything properly. However, we do not share your information for marketing purposes without your permission. We do not give your data to advertisers who want to target you with unrelated products. We do not post your personal details publicly or make them searchable.
We take security seriously and use multiple layers of protection. We employ encryption to scramble your data when it travels over the internet, maintain secure servers with firewalls and monitoring to prevent unauthorized access, and implement limited access controls so only employees who need your data can see it. We conduct regular security audits to find and fix any weaknesses and provide employee training on privacy and data protection. But no system is perfectly secure. While we do everything reasonable to protect your information, we cannot guarantee that hackers or security breaches will never happen. If we discover a serious data breach, we will notify you as required by law.
You can request a copy of the personal information we have about you. Just contact us and we will provide it in a readable format. There might be some information we legally cannot share, but we will tell you why. If something in your records is wrong, let us know so we can fix it. Accurate information helps us give you the right coverage and rate. In some cases, you can ask us to delete your data. But we need to keep certain records for legal reasons like claim history, payment records, and anything required by insurance regulations. We will delete what we legally can.
If you do not want to receive promotional emails or texts from us, you can opt out anytime. Just click the unsubscribe link in our messages or contact us directly. Note that we will still send you important messages about your policy even if you opt out of marketing. Depending on your state laws, you might have the right to limit how we share certain types of information. Contact us to learn what options apply to you.
Our website uses cookies, which are small files stored on your device. They help us remember your preferences, keep you logged in, and understand how you use our site. Most browsers let you control cookies through their settings. We also use analytics tools to track website traffic and user behavior. This helps us see which pages are popular, where people get confused, and how we can make things easier to use.
Our services are not designed for children under 18. We do not knowingly collect information from minors. If you are a parent and think your child gave us their information, please contact us so we can remove it. We might update this privacy policy from time to time to reflect new practices, technologies, or legal requirements. When we make significant changes, we will notify you by email or through a notice on our website. The date at the top shows when we last updated this policy.
Some states have additional privacy laws that give residents extra rights. For example, California has strong consumer privacy protections. If you live in a state with special privacy laws, those rights apply to you in addition to everything described here. If you have questions about this privacy policy or want to exercise your rights, reach out to us by email at [email protected], by phone at +1 (408) 877-9851, or by mail at JWInsure Privacy Team, 1221 Van Ness Ave Fresno CA 93721. We will respond to your request within a reasonable time, usually within 30 days. If we need more time, we will let you know.
Our website might have links to other sites like repair shops or government agencies. When you click those links and leave our site, this privacy policy no longer applies. Those other websites have their own privacy practices that you should review. We keep your information as long as you have an active policy with us plus several years after that. We need historical records to handle claims, comply with regulations, and defend ourselves if legal issues come up. Once we no longer need your data, we securely delete or destroy it so it cannot fall into the wrong hands.